Delivery and payment

Orders are picked and dispatched from our warehouse: Magazyn fulfilmentowy (Base), PL. Orders paid before 12:00 on a business day are usually dispatched the same day; the rest go out on the next business day.

Cost and delivery time

Free shipping on orders from PLN 199.00.

Delivery times are counted from dispatch, not from when the order is placed. We e-mail the tracking number; the same number works on our order tracking page.

Countries we ship to

We ship to all European Union countries and to the United Kingdom. Prices in the shop include VAT.

Payment

• Przelewy24 (BLIK, card, instant transfer) — orders from Poland.
• Card payment (Stripe) — international orders.
• Bank transfer to the seller’s account.
• Cash on delivery — deliveries within Poland only.

We hand the order to the warehouse once payment is credited. For bank transfers, please quote the order number as the payment reference — that is what links your payment to the parcel. Orders left unpaid for 7 days are cancelled and the stock reservation is released.

Sales documents

Every order gets a sales document. We issue a company invoice if you tick the box at checkout and give a VAT ID before placing the order — a VAT ID cannot be added to a document after the sale.